Last updated: October 2026. Please read these terms carefully before using K Host services.
These Terms & Conditions ("Terms") form a binding agreement between you ("Customer", "you") and K Host ("we", "us", "our") for the use of our web hosting services. By creating an account, placing an order, or using any K Host service, you confirm that you have read, understood, and agreed to these Terms along with our Privacy Policy and Refund Policy.
K Host is an Indian web hosting platform. Our services run on cloud infrastructure provided by Amazon Web Services (AWS) in the India (Mumbai) region. We offer shared hosting plans, WordPress hosting, and virtual private servers (VPS).
Eligibility. You must be at least 18 years old, or have a parent or legal guardian accept these Terms on your behalf, to create a K Host account.
Accurate information. You must provide true, current, and complete information when registering and keep your contact details up to date in the panel. Accounts registered with false information may be suspended.
Account security. Your customer ID and password are your responsibility. Do not share them with third parties. If you believe your account has been accessed without your permission, change your password immediately and contact us.
One entity, multiple accounts. A person or organization may hold more than one K Host account, but each account is treated as separate for billing, support, and service purposes.
Resale. You may not resell K Host services to third parties unless you have a written reseller agreement with us.
You agree to use K Host services lawfully and responsibly. The following activities are strictly prohibited on our platform:
We may remove offending content, throttle resources, or suspend your account immediately and without prior notice if we have reasonable grounds to believe you have violated this section.
K Host maintains a zero-tolerance policy for unsolicited bulk email ("spam"). You may not use our servers, email accounts, or network to:
Confirmed spam activity will result in immediate suspension of the offending account. Repeated violations lead to permanent termination. Bulk mailing lists are only permitted through dedicated mailing-list plans where recipients have explicitly opted in.
We target 99.9% monthly network uptime for our hosting infrastructure, measured over each calendar month. The following are excluded from the uptime calculation:
If uptime in a given month falls below 99.9% for reasons within our control, you may request a service credit equal to 5% of that month's hosting fee for the affected service. Credits are issued to your account and are not convertible to cash. Requests must be made within 7 days of the end of the affected month.
We take daily automatic backups of shared hosting accounts, including website files and databases. Backups are retained for 7 days on a rolling basis. VPS customers are responsible for configuring their own backups from within their server or by requesting managed backup options.
Backups are provided as a convenience. We do not guarantee that any particular backup will be restorable, and we strongly recommend that you maintain your own independent copies of business-critical data. Our liability for data loss is limited as set out in Section 16.
Billing cycle. All plans are billed in advance on a monthly cycle unless a different cycle is stated at checkout. Your first invoice is generated when your order is confirmed.
Payment methods. We accept payments through Cashfree and Razorpay, including UPI, RuPay, Visa, Mastercard, net banking, and wallets supported by these gateways. We do not store your card details on our servers — payment data is handled directly by the payment gateway.
Taxes (GST). All prices displayed on our website are exclusive of Goods and Services Tax unless stated otherwise. GST at the applicable rate (currently 18% for hosting services in India) is added to your invoice. A GST invoice is issued for every payment, which you can download from the Billing section of your panel.
Currency. All billing is in Indian Rupees (INR).
The prices shown on our website at the time of your order are the prices you pay for the duration of that billing term. We may revise our prices from time to time. If we change the price of your plan:
Payment is due on the invoice due date. If payment is not received:
Reactivation after suspension requires payment of all outstanding invoices. We are not liable for any loss arising from suspension or deletion due to non-payment.
Subscriptions renew automatically at the end of each billing cycle using your saved payment method or the payment method on file with the gateway. You will receive a renewal reminder by email at least 7 days before the renewal date. You may disable auto-renewal at any time from the Billing section of your panel; the service will then expire at the end of the current paid term instead of renewing.
We offer a 7-day money-back guarantee on all new shared hosting and WordPress hosting plans. If you are not satisfied, you may request a full refund within 7 days of your first payment for that plan. Details, exclusions, and the refund process are set out in our Refund Policy, which forms part of these Terms.
VPS plans, domain registrations, and add-on services are non-refundable once provisioned, except where required by applicable law.
You may cancel any service at any time from the Billing section of your K Host. Cancellation takes effect at the end of the current paid term — there are no cancellation fees, and no partial refunds are issued for the remaining days of a term (except under the money-back guarantee above).
After cancellation, your data remains available for 15 days so you can download it. After that period, all files, databases, and backups associated with the cancelled service are permanently deleted and cannot be recovered.
Suspension. We may suspend your account immediately and without prior notice if we have reasonable grounds to believe you have violated these Terms (including the acceptable-use and anti-spam sections), if your account is compromised and being used abusively, or if required by law or a court order. We will notify you of the suspension and the reason as soon as practicable.
Termination by us. We may terminate your account with 15 days' written notice for repeated or serious violations, or immediately for illegal activity. Upon termination, you remain liable for all outstanding fees.
Effect. On termination or expiry, your right to use the services ends immediately. Sections 6 (backups), 16 (limitation of liability), 17 (indemnification), and 18 (governing law) survive termination.
Domain names purchased through K Host are registered with our registrar partners on your behalf. You are the registrant of the domain, and the registration is subject to the registrar's terms and the policies of the relevant registry (e.g., ICANN for gTLDs, NIXI for .IN domains).
Each plan includes defined limits on storage, bandwidth, and other resources, as shown on our pricing pages. These limits exist to keep the platform fair and stable for all customers.
To the maximum extent permitted by law:
You agree to indemnify, defend, and hold harmless K Host, its owners, employees, and partners from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any law or third-party rights; or (d) content you host, transmit, or publish through our services.
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms or our services shall first be attempted to be resolved amicably through good-faith discussion within 30 days of written notice of the dispute.
If the dispute is not resolved within that period, it shall be subject to the exclusive jurisdiction of the courts at Varanasi, Uttar Pradesh, India.
We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will notify you by email at least 15 days before the changes take effect and update the "Last updated" date at the top of this page. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you should cancel your services before the effective date.
For questions about these Terms, or for legal notices, contact us at: